Firstly, enter the name of the email – this way will be displayed in the system. Next, choose email type - classic or HTML (we recommend using HTML for more style settings). Next, choose the sales channel for which we create the email. If it is necessary, check automatic sending. Then we set when the email will be sent - after system action or after a user action. It is also necessary to set from which email will be sent. This can be set in integrations. If you want to receive information on another email, you can set it to a copy of the email. Now comes the creation of the body of the email itself. This is the same as when writing a classic email. So, fill in the subject and then the content. In the subject and body, it is possible to use so-called macros, which replace some functions in email see. Edit email.